At Life Is Turf we strive to ensure that every customer is completely satisfied with their purchase. However, due to the nature of our business, where each t-shirt is printed on demand, we consider every piece to be custom-made which makes it difficult to return merchandise.

Our Commitment:

We are committed to making every effort to address any concerns or issues you may have regarding your purchase. Our team will work diligently to ensure your satisfaction and resolve any problems promptly.

Returns and Exchanges:

Please contact us within 10 days of receiving your item(s) to initiate a return or exchange. Please note that returns or exchanges are subject to the following conditions:

1. Unworn and Unwashed: The item(s) must be in their original condition, unworn, and unwashed.
2. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
3. Personalized Items: As each t-shirt is considered a custom piece, we are unable to accept returns or exchanges for personalized or customized items unless they are damaged or defective upon receipt.

How to Initiate a Return or Exchange:

To initiate a return or exchange, please contact our customer service team at general@lifeisturf.com with your order number and details of the issue. Our team will guide you through the return process and provide you with further instructions.

Refunds:

Upon receipt and inspection of the returned item(s), we will issue a refund for the purchase price (excluding any shipping fees) to the original method of payment. Please allow 7-10 days for the refund to be processed and reflected in your account.

Questions or Concerns:

If you have any questions or concerns regarding our return policy, please don't hesitate to contact us. We value your feedback and are here to assist you in any way we can.

Thank you for choosing Life Is Turf. We appreciate your business and look forward to serving you again in the future.