1. How can I place an order?

• To place an order, simply browse our website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be processed.

2. Can I track my order?

• Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

3. What is your return policy?

• Our limited return policy allows for returns or exchanges for damaged goods within 14 days of receiving your order. Please refer to our Return Policy page for detailed instructions on how to initiate a return or exchange.

4. How long will it take to receive my order?

• Delivery times may vary depending on your location and the shipping method selected at checkout. Generally, orders are processed and shipped within 2-5 days. For more information, please refer to our Shipping Policy.

5. Do you ship internationally?

• No, we currently do not offer international shipping.

6. Can I cancel or modify my order after it has been placed?

• Unfortunately, we are unable to cancel or modify orders once they have been placed, as they are processed promptly to ensure timely delivery. We recommend reviewing your order carefully before completing the checkout process.

7. Do you offer gift wrapping or personalized messages?

• At this time, we do not offer gift-wrapping services.

8. How can I contact customer support?

• If you have any questions or concerns, our customer support team is here to help. You can reach us via email at general@lifeisturf.com or through our Contact Us page on the website.

10. Can I request a custom design or bulk order? - Yes, we welcome custom design requests and bulk orders. Please contact our customer support team to discuss your specific requirements and pricing options.

If you have any further questions or inquiries, please don't hesitate to reach out to us. We're here to assist you!